Themes compatibility

This article shows how all-purpose our themes are.

  Our themes are compatible with:

• Various devices:
• Fullscreen desktops,
• Portable devices;
• All popular web-browsers:
• Google Chrome,
• Firefox,
• Safari,
• Opera,
• IE11+;
• Zendesk plans:
• Guide Professional,
• Guide Legacy,
• Themes customization is also available as an Add-on for Zendesk Support Team, Professional, Enterprise and Elite plans;
• Applicable Zendesk versions:
• Help Center;
• Languages:
• All the 40+ languages supported by Zendesk;
• Help Center pages:
• All the Help Center pages.

  Important

• Zendesk Guide Lite plan doesn't support customized templates, so our themes are not compatible with it.
• Zendesk Support Essential plan doesn't support an Add-on for templates customization, so our themes are not compatible with it.
• The Web Portal (the previous version of Help Center) is not compatible with our Themes! Learn more about different versions of Zendesk here.